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How the World Federation of Hemophilia left a lasting legacy on Glasgow

Blog by Aileen Crawford, Head of Conventions

In May this year, Glasgow had the pleasure of welcoming 5,000 delegates from over 134 countries to the city for the WFH 2018 World Congress.

This brought together people from a wide range of professional backgrounds including haematologists, paediatricians, orthopaedic surgeons, physiotherapists, dentists, nurses, social workers, scientists and policy makers, as well as 10% of delegates who were living with haemophilia.

Welcoming such a prestigious international conference helps to cement Glasgow’s reputation as one of the world’s leading conventions cities and highlights the city’s position at the epicentre of medical innovation and world-leading research.  But not only that, it has left a lasting legacy on the city which will benefit both Glaswegians and future visitors.

The People Make Glasgow Welcome initiative was created to ensure Glasgow was prepared to give a warm, educated and appropriate welcome to all WFH Congress attendees.  Through a partnership with Glasgow Welcomes and VisitScotland, Glasgow Convention Bureau offered a series of free, bespoke awareness sessions delivered by experts from the haemophilia community.

These were designed to help customer facing staff better understand the requirements of delegates who would soon be arriving in Glasgow and using services such as hotels, restaurants and taxis as well as visiting museums, art galleries and other attractions in their free time.

Check out our video to hear the feedback:

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